Mon–Fri 8 a.m.–6 p.m. · Sat 8 a.m.–1 p.m. Phone +(506) 4070-2046WhatsApp +(506) 7122-6509

FAQ

Clear answers before your consultation

If your question is not here, message us on WhatsApp.

Is it normal to lose hair every day?

Yes. Losing between 50 and 100 hairs a day is considered normal. If you notice more shedding than usual, less volume or areas where your scalp shows, a medical consultation helps find the cause.

Do I always need a transplant?

No. Many people can be treated without surgery through a hair restoration protocol. A transplant is considered when restoration is not enough or when there are bald areas you want to recover, and always after the consultation.

Who will see me?

A physician from La Clínica del Pelo’s medical team, trained in our protocol and working under the medical direction of Dr. Irene Thuel, code MED10355.

How long until I see changes?

It depends on each person, the cause of the hair loss and the treatment prescribed. We do not publish fixed timelines because every case responds differently. During the consultation, the physician explains what to expect in your case and how we will measure progress at follow-up visits.

Does hair restoration work for women?

Yes. Hair loss in women has its own causes, such as hormonal changes, stress or nutritional deficiencies, which are studied during the consultation to define the plan.

What is the genetic hair test?

It analyzes genetic variants related to hair loss. It helps the physician choose the most suitable treatment for your case. It is not recommended for everyone and does not guarantee results. The results are sent to the physician, who interprets them and explains them to you during your visit, just like lab tests.

Do you do beard or eyebrow transplants?

Yes. For the beard, eyebrows and small areas of the scalp we perform manual transplants using the FUE technique. The ARTAS robot is used for scalp transplants when the physician recommends it.

What is the ARTAS robot?

It is an image-guided robotic system that assists in selecting and extracting follicular units during the transplant. The design planning and implantation are performed by the medical team. La Clínica del Pelo has the only ARTAS robot in Costa Rica.

Does the treatment hurt?

It depends on the procedure. Some techniques may cause mild discomfort, and local anesthesia is used for transplants. During the consultation, the physician explains what you will feel, the aftercare and the possible effects of each option.

How much does it cost?

The consultation costs US$100, VAT included. This amount is applied in full toward your medical treatment or procedure if you pay for it and schedule it on the same day or within the following seven calendar days. It can be the full payment or a first payment of more than US$100. It does not need to start within that period. The cost of treatment depends on the plan your case needs, so it is defined after the consultation. Restoration sessions can be purchased as a prepaid package, with a benefit for buying several sessions.

Do you see patients from outside San José or from abroad?

Yes. We see patients from all over the country and from abroad. Message us on WhatsApp to arrange your consultation and, if you are coming from another country, we will advise you on how long your visit should be.

What is SmartHair?

It is our exclusive AI assessment system. Using a high-resolution camera and specialized software, it analyzes the scalp and the density and thickness of the hair. It supports the physician’s judgment; it does not replace it.

Why is my treatment different from someone else’s?

Because hair loss has different causes and each person responds differently. The physician defines your plan with the consultation and, when needed, with lab tests. Then, at follow-up visits, the physician checks how you respond and adjusts it. There is no magic formula that works the same for everyone.

Where are you located?

At Centro Médico Nunciatura, Calle 76A, San José, 10108, Costa Rica. Visits are by appointment.

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